Stock:Pieces are generally hand made to order, though we may have select pieces in stock from time to time. Turnaround time for items not in stock is usually 2-4 weeks. It’s important to note also that while most of our pieces are part of our permanent collection, some pieces are only available for a limited time.
Many of our pieces are available in precious metals or with alternate finishes. If you see something you like, please ask us about these customization options.
Returns & Exchanges:
If for any reason you are unhappy with your purchase, BrashCat will gladly exchange your purchase for another item in our store within 14 days of purchase provided the product is not damaged. The customer must send the unwanted item back and be responsible for its return shipping. We encourage a trackable service as we will not be responsible for any lost or damaged items en route back to us. There are no returns or exchanges for altered or sale items. No returns or exchanges after 14 days. Returns are for BrashCat.com store credit only.
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