Customer Service


Pieces are generally hand made to order, though we may have select pieces in stock from time to time. Turnaround time for items not in stock is usually 2-4 weeks. It’s important to note also that while most of our pieces are part of our permanent collection, some pieces are only available for a limited time.


Special Orders:

Many of our pieces are available in precious metals or with alternate finishes. If you see something you like, please ask us about these customization options.

Special orders can take 6-8 weeks to produce. Although it's possible you will receive your order before then, we do need you to be aware of this order time. Special orders must be paid in full before we put anything into production. Contact us for current pricing. Prices are subject to change due to changes in the market price of precious metals.



Priority shipping with UPS or FedEx is available but must be pre-arranged; please email with your order to be notified of rates prior to purchase. Unless otherwise pre-arranged, all orders are processed with standard shipping (USPS Ground) which takes approximately 5-7 business days from shipment within the United States. We will not be responsible for any lost or damage goods during delivery.


Returns & Exchanges:

Our model has changed and all pieces are now made-to-order pieces. We will begin production as soon as we receive payment. Therefore we cannot accept Returns at this time and all sales are Final Sale. Thank you.

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